Team Relations Associate

Business Unit
United Wholesale Mortgage
Location
US-MI-Pontiac

 

The Team Relations Specialist partners with designated business units to provide support in all instances pertaining to the growth and performance of team members. They will utilize sound judgment and employee relations tools to provide solutions, mediation, promote relationship building, and positive experiences for all team members. The ideal candidate has a high level of emotional intelligence, is solution-oriented, passionate about helping people, and excellent at communicating with all teams, leaders, and team members within the company.

WHAT YOU WILL BE DOING

• Provides and manages employment-related guidance and support to leaders and team members
• Meet with team members for ‘quick chats’ to address all needs and concerns and provide appropriate solutions that align with company practices
• Facilitate all work-related issues and investigations and collaborate with Leadership and other internal teams such as Security and Legal to address Discussing coaching alerts with Leaders and creating action plans
• Organizing quarterly leader meetings and creating action items with designated teams’ Sr. Leadership
• Conducting New Hire Check-ins, Anniversary Check-Ins, and Exit Interviews
• Hosting “Leaders & Lattes” meetings with all new leaders
• Partnering with Leadership Development Team to facilitate real scenarios to prepare Leaders in navigating difficult situations
• Supporting leadership in team member separations/resignations and communicating pertinent information to Sr. Leadership
• Maintain appropriate off-boarding and coaching documentation in Employee File Management
• Processing and submitting all team member changes (promotions, transfers, shift changes, etc.) in UltiPro for leadership approval
• Partnering with the Talent team to help facilitate the Internal Transfer Process by advising on pay, PTO balances, and Leader Endorsements.

WHAT WE NEED FROM YOU

Must Have Qualifications:

 

• 6+ months experience as an HR Coordinator, or equivalent experience/training
• Recognized as a relationship builder
• Solution-focused
• Comprehensive HRIS experience
• Proven ability to withhold confidential information
• Demonstrated ability to identify needs of the team/company and provide recommendations of improvement
• High School Diploma
• Onsite attendance is required

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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