Benefits Accommodation Specialist

Business Unit
United Wholesale Mortgage


This position is responsible for working side by side with our benefits team and will be primarily handling ADA Accommodations, and medical instances pertaining to Team Members. The Benefits Specialist will also assist the team with any other benefit related tasks as needed.


  • Will be on call with urgency for any medical cases relating to Team Members throughout our campus (3 Buildings), including but not limited to work related scenarios.
    • Inform all necessary individuals
    • Record necessary information as needed
  • Work directly with Team Members on returning to the office safely when out of the office, due to medical reasons.
  • Handle all Accommodation requests pertaining to ADA:
    • Meeting with Team Member to go over process, providing documents
    • Ability to work independently to assess and approve/deny such requests
    • Handle all aspects of the request including but not limited to final resolution (ordering product, working with leaders and facilities to complete request.)
  • Conduct quarterly audits, and summaries regarding this role.
  • Will also be assisting with the administration of various benefit programs, such as group insurance, medical and dental, accident and disability, and health maintenance programs
  • Preparing and maintaining team member benefit files, assuring accuracy, compliance and confidentially.
  • Organizing and taking part in meetings relating to any job-related tasks.
  • Recognizing the need to remain flexible and display a strong sense of urgency


Must Have Qualifications:

  • Have a very high sense urgency
  • Proficient in Word, Excel, HRIS and other MS Office products
  • Exhibit strong communication skills with a high level of service to all team members face to face, over the phone, and in written communication 
  • Very Strong organizational skills
  • Shows empathy, kindness and care in all situations
  • Desire to learn
  • Be an innovative thinker with a “yes” mentality

Nice to Have Qualifications:

  • HR Degree or HR/Benefit Experience


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.


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