Team Lead, People Analytics

Business Unit
United Wholesale Mortgage


As a team, we report on people data and compile trending reporting for all teams within UWM. We support them by providing consistent feedback and visibility to help ensure that our company is running as smoothly as possible! As the leader of the People Analytics team, you will help take UWM to the next level by supporting the team in new ways of reporting and creating efficiencies of how our data is presented to teams throughout UWM. This position requires on-site attendance at our headquarters in Pontiac, MI.


  • Assisting team members with questions regarding all things reporting, process and policy
  • Managing the workflow of the team in a proactive manner, ensuring all daily, weekly and monthly tasks and reporting requirements are met with a high level of quality
  • Owning and overseeing all reporting the team produces
  • Identifying and analyzing trends and providing suggestions on ways to improve, not only our reporting but on trends that occur throughout the company
  • Work to continue the development of current and future analytics
  • Collaborate with leaders from TMS and the rest of UWM to identify opportunities and enhance our team’s processes and technology
  • Communicating solutions to team members on questions they have with company policy; especially concerning PTO, payroll, taxes, pay statements, etc.
  • Managing the AskTMS Platform – where all team members are able to ask any questions regarding UWM. Making enhancements to the system, as needed
  • Managing UKG and Kronos systems ensuring system health and integrity is always intact


Must Have Qualifications:

  • Exceptional communication (written and verbal) skills
  • Strong computer knowledge and skills, high proficiency with Excel is required
  • Strong ability to multitask effectively, work in a fast paced, high sense of urgency environment
  • Analytical Mindset
  • Experience leading a team
  • This position requires on-site attendance at our headquarters in Pontiac, MI.

Nice to Have Qualifications:

  • HRIS experience preferred
  • Power BI/Cognos BI knowledge preferred  


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.


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