Benefits Specialist

Business Unit
United Wholesale Mortgage


This position is responsible for working side by side with our benefits team and will be primarily handling leave of absences.  The Benefits Specialist will also assist the team with any other benefit related tasks as needed.


  • Responsible for handling all aspects of our leave of absences including FMLA, USERRA, and additional company leave types.
    • Meeting with Team Member to go over the leave process and provide all necessary documentation
    • Ability to work independently to assess and approve/deny such requests
    • Communicate effectively with the team member and leadership on status of the leave request.
    • Handle all aspects of the leave up until final resolution which would include approving or denying the leave in accordance with federal and state laws and company policies.
  • Serves as a subject matter expert in FMLA, USERRA, ADA and workers compensation.
  • Processes and administers all leave of absence requests and disability paperwork.
  • Assisting with the administration of various benefit programs, such as group insurance, medical and dental, accident and disability, and health maintenance programs.
  • Preparing and maintaining team member benefit files, assuring accuracy, compliance and confidentially.
  • Organizing and taking part in meetings designed to help team members obtain information and understand company benefits and leave types.
  • Staying up to date with relevant federal, state, and local regulations related to benefits administration.
  • Serve as the primary point of contact for team members inquires and respond back promptly and effectively.
  • Will conduct quarterly audits and summaries regarding this role.
  • Recognizing the need to remain flexible and display a strong sense of urgency.


Must Have Qualifications: 

  • Very High sense of urgency
  • Must be empathetic to others
  • Proficient in Word, Excel, HRIS and/or another applicable database program
  • Strong ability to communicate with a high level of service to all team members face to face, over the phone, and in written communication 
  • Very Strong organizational skills
  • Be an innovative thinker with a “yes” mentality
  • On-site attendance required 

Preferred Qualifications: 

  • HR Degree or HR/Benefit Experience
  • Experience with an HRIS system


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.


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