The LMS Administrator will be working with our Corporate Training team as a liaison to help maintain our Learning Management System (LMS) by collaborating with other business units in the company and creating process improvements for ELearning. If developing and identifying creative solutions to current opportunities within our training curriculums is your expertise- this could be the perfect next step in your career!
Managing the day-to-day operations and maintenance of the Learning Management System (LMS) by collaborating with our training team of learning and development/production professionals to maintain the LMS content quality, version control and archival information
Conducting user maintenance including but not limited to: content management, business unit/user setup, profiles, permissions, process/group & learning object or unit management
Providing end-user troubleshooting, issue remediation, technology request assistance and escalation management. Monitoring reoccurring issues, system data, process gaps and proactively identifying potential opportunities of efficiency and enhancements
Developing, building and maintaining all elements related to LMS functionality, including but not limited to content integrations, curriculum creation, improving curriculum programs, LMS structuring, and reporting
Developing standardized LMS operational processes, procedures, and guidelines. While documenting and ensuring our LMS governance model is being followed
Ensure that training content is running properly at all times within the various learning platforms - without interruption, quality degradation, and verifying there are no technical issues that could diminish the overall user experience
Must Have Qualifications:
2+ years of administrator experience with a Learning Management System
Basic understanding of eLearning standards including SCORM, AICC, and xAPI
Strong ability to identify opportunities and create solutions
Ability to change direction quickly on projects
Capable of working autonomously and within a team
Expert at multi-tasking
Have demonstrated expertise and an interest in emerging technologies
Ability to communicate effectively with people at all levels of our organization on many different levels of technological programs and processes
Comfortable creating and converting companywide structures and hierarchies into automated processes in Cornerstone to populate permission based users in: Training Teams, Providers, Learners/Team Members, Skill Coaches, and Leaders.
Nice To Have Qualifications:
3+ years of LMS experience with Cornerstone OnDemand: Specifically with Core, Learning, Performance, and Cornerstone Connect Modules
Bachelor’s Degree in Systems Administration, HRIS Administration, Human Resources Management or equivalent experience
Strong knowledge with design principles, patterns, and the latest design trends
Strong ability to identify web typography, color, and layouts
Prior experience with eLearning or instructional design principles
Experience integrating Cornerstone with other HR Systems including: iCIMS, Ultipro, and Service Now
Experience collaborating and working with internal stakeholders
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
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