The Mortgage Operations Team at UWM plays a critical role in ensuring the smooth and efficient processing of mortgage loans from application to closing. This team is responsible for managing the day-to-day activities that support our lending services, ensuring compliance with regulatory requirements, and delivering exceptional service to our clients. The Operations Team works collaboratively with various departments to streamline processes, improve operational efficiency, and maintain high standards of accuracy and quality. This team is made up of three teams: Lending Support, Closing, and Post-Closing.  

LENDING SUPPORT TEAM:

This team provides critical support throughout the mortgage lending process, ensuring that all aspects of loan origination, processing, and servicing run smoothly and efficiently. Lending Support works closely with various departments to facilitate loan transactions, address operational challenges, and enhance overall service delivery.

 

WHAT YOU WILL BE DOING:

• Assisting in the initial setup and processing of loan applications, including data entry, document collection, and verification to ensure all necessary information is accurately captured.
• Maintaining accurate records and databases related to loan transactions, ensuring data integrity and accessibility for reporting and analysis.
• Offering exceptional support to clients, brokers, and internal teams, addressing inquiries, providing updates, and ensuring a positive experience throughout the loan process.

 

CLOSING TEAM:

This team is responsible for managing the final stages of the mortgage loan process, ensuring that all necessary documentation is prepared, reviewed, and executed accurately and efficiently.

 

WHAT YOU WILL BE DOING:

• Preparing and verifying all necessary closing documents, including the Closing Disclosure, loan agreement, and other required forms, ensuring they are accurate and comply with legal and regulatory standards.
• Ensuring all closing activities adhere to federal, state, and local regulations, as well as UWM’s internal policies and procedures.

 

POST-CLOSING TEAM

This team is responsible for managing all activities that occur after a mortgage loan has been closed and funded. This team ensures that all final documents are accurately processed, recorded, and delivered to the appropriate parties.

 

WHAT YOU WILL BE DOING:

• Preparing and submitting final loan documents to investors, government agencies, and other relevant entities within specified timelines.
• Managing the delivery of loan files to investors, ensuring that all required documents are included and meet investor guidelines.
• Continuously evaluating and refining post-closing processes to enhance efficiency, reduce turnaround times, and improve overall service delivery.
• Attending regular CI (continuous improvement) trainings.

 

• Graduating with a bachelor’s degree in 2025 or 2026 (current junior/senior status)
• The ability to work Monday thru Friday, 40-hours a week, fully on-site in Pontiac, MI from the end of May to mid-August
• An openness to learning, willingness to be coached, and ability to be flexible in our every-changing industry
• Ability to thrive in a team environment
• A strong work ethic
• A drive to succeed 

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.