UWM

Entry-Level Client Care Representative

Business Unit
United Wholesale Mortgage
Location
US-MI-Pontiac

 

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we are looking for full-time Client Approval Specialists in Pontiac, Michigan. This is an entry-level role located on our Risk team.

WHAT YOU WILL BE DOING

  • Reviewing and analyzing information and documents to deny and/or approve if a business can work with us
  • Handling new signup applications and working with our Business Development and Sales teams
  • Hitting production goals within a team queue of cases
  • Providing great client service to both internal and external clients

WHAT WE NEED FROM YOU

MUST HAVE QUALIFICATIONS 

  • 1 year of experience in a fast-paced job helping clients
  • Strong analytical and problem-solving skills
  • Great speaking and writing skills
  • Knowledge in Microsoft Office (Word, Excel, etc.) and willingness to learn new software
  • A positive attitude
  • Ability to work independently
  • High school diploma or equivalent
  • Full-time, on-site attendance is required

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

  • A stable schedule with flexible start times for most roles
  • A welcoming, inclusive workplace with no uniforms — be you here!
  • Benefits and perks, including:
    • 96 hours of paid time off after the first 30 days (earn even more after your first year)
    • Additional paid holidays, paid volunteer hours, paid maternity and paternity leave and more
    • Paid training
    • Free money for your retirement — UWM will provide a matching contribution of up to 3% of your salary 401(k) for every dollar you save
    • Medical, dental and vision insurance for you and your family
    • Disability and life insurance
    • Free state-of-the-art gym and basketball court (open 24/7)
    • Free sports leagues and fitness classes
    • Free pop, coffee and fruit daily
    • Career growth support through job shadowing, career coaches and mentors and employee resource groups like United Black, United Familia, Veterans United and United Pride
    • Free sports and concert tickets, an annual family fair, corporate discounts and more!

 

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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