The Servicing Quality Control Auditor will perform audits, review audit results on loans being currently serviced/sold by United Wholesale Mortgage.  This includes an analysis of loan boarding, payments, Performing Loan requirements and non-performing loan requirements. These requirements include but are not limited to Servicing Investor guidelines (FNMA.FHLMC, FHA etc.), Federal and State regulations. Review and validate defect notifications received from internal and external sources to diminish exposure to repurchase risk. The auditor will review calls and other work performed by the customer care team as well as the sub servicer call team. This role requires onsite attendance. 

• Review and validate identified errors and conditions as a result of an internal or external audit on all Servicing related issues: including but not limited to all Servicing Mortgage Investor Guidelines (Ginnie Mae, Fannie Mae, Freddie Mac etc..) and Federal or State Applicable related Servicing Guidelines.

• Assess defects for validity against Agency, Federal guidelines and United Shore internal policies

• Hold monthly and quarterly Department meetings to discuss trends as necessary.

• Help Internal Departments with identifying root cause of errors.

• Effectively communicate with wide variety of internal parties to resolve defects

• Review of external source audits to mitigate risk

• Required:

  • High School Graduate or greater.

  • Mortgage experience

  • Strong knowledge of Federal and Agency (FNMA /FHLMC) Servicing guidelines and procedures

  • 5 plus years' Servicing experience or Service/mortgage auditing experience

  • Strong analytical and problem solving skills

  • Excellent verbal and written communication skills

  Preferred:

  • College Degree

  • FHA and/or VA knowledge

  • Servicing and/or Loss Mitigation experience

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.