We are in search of an Observability Architect to strengthen our Enterprise Technology team and contribute to building our Center of Excellence in Monitoring and Observability domains. As the Observability Architect in ET, you will play a pivotal role in establishing furthering the growth of both the Operational Center of Excellence as well as UWM IT, offering guidance for the evolution and optimization of our Monitoring and Observability toolset, and engaging in technical discussions and requirements analysis with partners and teammates to ensure alignment with the immediate and long term needs of our strategic partners. Partnering with Application Development and Architecture, you will be leading the charge on the standardization and implementation of our continued need for deeper and more comprehensive Observability data.

• Provide guidance and insights for improving the Monitoring and Observability platforms.
• Lead technical discussions and requirements analysis with the BPTs and development teams to ensure their needs are met.
• Develop and evangelize best practices for making systems and services measurable, collaborating with various teams for implementation and enablement.
• Determine best practices for collecting, aggregating, and visualizing collected metrics to enable the Product and Development Teams integrators with actionable insights.
• Participate in proof-of-concept exercises, engineering initiatives, and implementation projects.
• Design and collaborate on Managed Services encompassing areas such as log collection and analysis, operational metrics, distributed tracing, and continuous delivery.

• A Bachelor's degree (in Computer Science or a related field), or equivalent experience.
• 5+ years of experience in Observability platform development and infrastructure engineering.
• Proficiency in application monitoring and observability tools such as Prometheus, Grafana, Dynatrace, Splunk, and SQL.
• Prior experience in guiding the technical direction and implementation of Observability platform implementations, OpenTelemetry, and CI/CD pipelines.
• Exceptional communication and interpersonal skills to effectively engage with both technical and non-technical stakeholders.
• Ability to participate in technical discussions and perform requirements analysis to align solutions with stakeholder requirements.
• Strong problem-solving capabilities and a creative mindset for designing and implementing innovative solutions.
• Familiarity with both the operation and monitoring of Virtual Machines and Kubernetes.
• Familiarity with cloud infrastructure technologies such as Azure or GCP and hybrid environments preferred.

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.