The Quality Control Auditor – Loss Mitigation will perform quality audits of the two sub-servicers that UWM utilizes for the servicing of all mortgage loans. This includes an analysis of Loss Mitigation plans such as forbearances, modifications, repayment plans, and more. The Audits performed include but are not limited to Servicing Investor guidelines (FNMA.FHLMC, FHA etc.), Federal and State regulations. This role requires onsite attendance.
• Manage comprehensive audits of mortgage servicing processes, ensuring thorough evaluation of compliance and operational effectiveness
• Review and analyze complex data sets related to servicing performance, identifying trends, risks, and areas for improvement
• Prepare and present detailed audit reports to senior management, highlighting findings, risks, and actionable recommendations
• Review and validate identified errors and conditions as a result of an internal or external audit on all Servicing related issues: including but not limited to all Servicing Mortgage Investor Guidelines (Ginnie Mae, Fannie Mae, Freddie Mac etc..) and Federal or State Applicable related Servicing Guidelines.
• Performing full audits on complete loss mitigation workout plans and providing feedback to responsible parties
• Assist in the development and implementation of audit procedures and methodologies.
• Assess defects for validity against Agency, Federal guidelines and UWM internal policies
• Prepare detailed audit reports summarizing findings and conclusions
• Stay updated on industry trends, regulations, and best practices
• Maintain confidentiality and integrity of audit information
• Other duties as assigned
Required:
• Excellent attention to detail and organizational abilities
• Ability to work independently and as part of a team
• Strong knowledge of Federal and Agency (FNMA /FHLMC, etc.) Servicing guidelines
• 3 plus years' Loss Mitigation Servicing, underwriting or mortgage Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Experience using Microsoft Suite
Preferred:
• College Degree
• Loss Mitigation Servicing experience
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