The Hospitality Services Team Leader role is responsible for developing and maintaining world class client experience for our team members, clients, and guests by providing a memorable experience with our hospitality services. Develop and maintain relationships with all stakeholders and team members.

• Leading team to ensure all kitchens and VIP rooms are continuously stocked and clean (i.e. Coke machines, coffee, utensils, snacks, etc.)
• Coordinating and delegating event setups
• Performing daily checks on all areas of responsibility
• Possesses a passion for exceeding client experience
• Ordering stock weekly
• Maintain stock par levels
• Manage multiple customer service locations in multiple buildings
• Participate in team meetings where you will need to solicit new ideas, provide feedback, coaching and identify opportunities for development and operational improvement
• Assist with any other duties requested

• 3+ years’ experience in hospitality services
• 3+ years’ experience supply ordering and adjusting par levels
• 3+ years team leader/supervisor experience
• Familiarity with office and concession supplies is a plus
• High School Diploma
• Sense of Urgency
• Excellent communication skills
• Client-focused
• Able to lift over 50 pounds
• Able to operate push cart or hand cart/trolley

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.