The Servicing Oversight functions involve monitoring and managing the activities of sub-servicers to ensure they comply with all regulatory and investor requirements. This includes conducting regular audits, performing assessments, verifying compliance with loan servicing standards, analyzing operational processes, addressing any discrepancies or issues identified, and implementing corrective actions as necessary. Additionally, these functions often involve communicating findings and trends to leadership and working collaboratively with sub-servicers to maintain high standards of service and compliance.

A Servicing Oversight Specialist is responsible for ensuring that mortgage servicing operations are conducted in compliance with regulatory requirements, company policies, and industry best practices. These functions are critical to maintaining the integrity and efficiency of mortgage servicing operations and ensuring that the organization remains compliant with all relevant regulations.

Please note: This position is requires 100% on-site attendance and is located in Pontiac, MI. 

• Compliance Monitoring: Performing audits on our sub-servicer’s processes
• Quality Control: Conduct regular audits and reviews of servicing activities to ensure accuracy and adherence to policies.
• Risk Management: Verifying that our sub-servicers comply with loan servicing regulations
• Documentation and Reporting: Reviewing, recording, and analyzing all findings, and reporting trends
• Collaboration: Communicating findings and trends to leadership for remediation and corrective actions with our sub-servicer

• 1-3 years general Mortgage Servicing experience (preferably Auditing as well)
• Proficient in Microsoft Excel – including Pivot Tables and V-Lookups
• Proficient in Microsoft Outlook
• Strong oral and written communication skills
• Able to multi-task in a fast-paced environment while still ensuring quality work
• Ability to adapt quickly to changes and collaborate well in a team environment
• Positive Attitude
• Self Starter
• High School Diploma or equivalent

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.