The Servicing Construction Liaison is a member of the Servicing team within the Servicing division at UWM. This position is responsible for managing inquiries from all internal and external parties regarding One-Time Close Construction Loans. This will require communicating with vendors, contractors, title agents, brokers and borrowers on a daily basis. The role will also be a support resource for internal teams such as Sales, Underwriting, and Closing. Construction loans have specific timeframe requirements for completion of work and additional setup requirements. This position will be responsible for managing the one-offs and educating the parties included to ensure the success of the transaction and project.

• Answering inquiries regarding setup, underwriting conditions/requirements, vendor processing of budget and contractor approval, and closing challenges
• Tracking the progress of construction for individual loans
• Reviewing detailed summary reports that outline overall portfolio health and outline any specific risk indicators
• Recording, tracking and reconciliation of project funds
• Coordinate and communicate with internal partners, vendors and borrowers
• Review of property inspections and evaluation of completeness of the project
• Provide oversight over our primary construction vendor
• Effectively communicate with a wide variety of internal parties to resolve loan level issues
• Coordinate any disbursements with Finance
• Tracking and imaging all documentation for each project as well as noting of internal systems
• Other duties as assigned

Must Have Qualifications:

• Great analytical and problem solving skills
• Excellent verbal and written communication skills
• Strong experience with MS Excel
• Vendor management experience
• Strong competency to elevate risk
• Strong organizational skills
• Experience in either processing, underwriting or project management
• High School Diploma

Nice To Have Qualifications:

• Bachelor's degree
• Financial or accounting acumen

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.