The Head of Bankruptcy, Foreclosure, and Claims will provide strategic leadership and oversight for the management and administration of bankruptcy, foreclosure, and claims processes within UWM. This role is responsible for ensuring compliance with all applicable laws and regulations, optimizing operational efficiency, and minimizing financial losses. This role will lead a team of professionals and work closely with various departments to develop and implement effective strategies and practices.

This position requires 100% on-site attendance at our headquarters in Pontiac, MI.

 

• Provide leadership and direction for the bankruptcy, foreclosure, and claims departments, ensuring all functions are performed in compliance with legal and regulatory requirements.
• Develop and implement policies, procedures, and strategies to optimize the management of bankruptcy, foreclosure, and claims processes.
• Oversee the review, analysis, and processing of bankruptcy cases, foreclosure actions, and claims to ensure timely and accurate resolution.
• Collaborate with internal and external stakeholders, including legal counsel, to address complex cases and mitigate risks.
• Monitor industry trends, regulatory changes, and best practices to ensure UWM remains compliant and competitive.
• Develop and manage departmental budgets, ensuring efficient allocation of resources.
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, continuous improvement, and professional growth.
• Establish and maintain metrics to track performance, identify areas for improvement, and implement corrective actions as needed.
• Communicate effectively with senior leadership, providing regular updates on departmental performance, risks, and opportunities.
• Represent UWM in industry forums, conferences, and other professional settings.

• Bachelor’s degree in business administration, finance, legal studies, or a related field. Advanced degree (MBA, JD) is preferred.
• Minimum of 10 years of experience in mortgage servicing, with a focus on bankruptcy, foreclosure, and claims management.
• Strong knowledge of federal and state laws and regulations governing bankruptcy, foreclosure, and claims processes.
• Proven experience in leading and managing large teams in a fast-paced and dynamic environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate across all levels of the organization.
• Demonstrated ability to develop and implement strategic initiatives and drive operational excellence.
• Proficiency in relevant software applications and technology platforms.

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.