The Cash Analyst is responsible for ensuring accurate and timely reconciliation of custodial and non-custodial bank accounts related to mortgage servicing. This role plays a critical part in maintaining the integrity of financial records by identifying, investigating, and resolving cash discrepancies related to mortgage payments, investor remittances, escrow transactions, and other servicing activities.
• Perform daily, weekly, and monthly reconciliations of mortgage-related bank accounts (e.g., P&I, T&I, suspense accounts).
• Investigate and resolve variances between servicing system records and bank statements.
• Collaborate with internal departments such as Accounting, Treasury, Investor Reporting, and Loan Servicing to resolve reconciling items.
• Monitor and maintain general ledger entries related to cash activities.
• Ensure compliance with investor (Fannie Mae, Freddie Mac, FHA, etc.) and regulatory requirements regarding account reconciliation.
• Prepare reconciliation reports and documentation for internal audit and regulatory review.
• Escalate unresolved discrepancies promptly and follow through to resolution.
• Support month-end and year-end close processes by providing accurate account statuses and required documentation.
• Recommend process improvements and assist in automation initiatives to improve efficiency and accuracy.
Must-Have Qualifications:
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field (or equivalent work experience)
• 2+ years of experience in mortgage servicing or financial services, with a focus on cash management or reconciliation
• Strong knowledge of mortgage servicing systems (e.g., MSP, LoanServ, Black Knight)
• Experience with bank reconciliation software and Excel (VLOOKUP, pivot tables, etc.)
• Excellent analytical and problem-solving skills
• High attention to detail and organizational skills
• Strong written and verbal communication skills
Nice To Have Qualifications:
• Experience with custodial account requirements for FNMA, FHLMC, GNMA, or private investors
• Familiarity with regulatory guidelines from CFPB, OCC, or HUD
• Experience with reconciliation automation tools or scripting is a plus
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