The PMI Specialist is responsible for the accurate and timely administration of Private Mortgage Insurance (PMI) on residential mortgage loans. This includes monitoring loans for PMI requirements, ensuring timely cancellation or termination of PMI in compliance with investor and regulatory guidelines, and maintaining proper documentation. The role requires excellent attention to detail, knowledge of mortgage servicing practices, and the ability to work cross-functionally with other departments and external stakeholders.
• Monitor loan portfolios for PMI eligibility, activation, and cancellation in accordance with federal regulations (e.g., Homeowners Protection Act of 1998) and investor guidelines (Fannie Mae, Freddie Mac, FHA, etc.).
• Process PMI cancellation or termination requests from borrowers and ensure compliance with internal policies and regulatory requirements.
• Perform monthly PMI audits and reconciliations, correcting discrepancies and ensuring accurate reporting.
• Coordinate with PMI providers to obtain certificates, update insurance coverage, and resolve payment or coverage issues.
• Maintain accurate PMI data in servicing systems, including LTV calculations, property values, and insurance premium payments.
• Respond to internal and external inquiries related to PMI in a timely and professional manner.
• Assist in developing and maintaining procedures and training materials related to PMI functions.
• Generate PMI-related reports for management and regulatory review.
• Stay up to date with changes in PMI laws, investor requirements, and servicing best practices.
Must-Have Qualifications:
• High school diploma or equivalent; Associate’s or Bachelor’s degree in finance, accounting, or related field preferred.
• 2+ years of experience in mortgage servicing, with direct experience in PMI management preferred.
• Knowledge of mortgage servicing systems (e.g., MSP, Black Knight, etc.) and PMI processes.
• Familiarity with federal regulations and investor guidelines relating to PMI.
• Strong analytical skills and attention to detail.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office, particularly Excel and Word.
Nice To Have Qualifications:
• Experience working with PMI vendors or insurers.
• Knowledge of escrow analysis and mortgage insurance disbursements.
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