UWM

Correspondent Specialist

Business Unit
United Wholesale Mortgage
Location
US-MI-Pontiac

 

As a Correspondent Specialist you will be reviewing all incoming closed correspondent loan packages to ensure completeness, accuracy, and adherence to purchase standards - setting these loans up for Servicing. 

WHAT YOU WILL BE DOING

• Complete Post Closing Audit checklist to verify loan documents are complete and accurate
• Verify data is consistent between final closing documents and LOS
• Identify and record purchase loan conditions in LOS
• Set up loans for Servicing in LOS
• Prepare and approve correspondent purchase advice
• Work with correspondents and internal resolution teams to get any necessary corrections to all closing and collateral documents
• Respond to email and phone inquiry from correspondents on the status of their loans
• Maintain post-closing and purchase SLAs
• Utilize LOS and various IT tools to create and maintain necessary reporting

WHAT WE NEED FROM YOU

  • High School Diploma or equivalent
  • Underlying passion for delivering great client service
  • Willingness to provide solutions to escalated issues, by phone or email
  • Minimum of 2 years client service experience
  • The love of a fast paced, high energy work environment
  • Ability to be flexible and work efficiently under pressure
  • Excellent communication skills-written, phone and presentation
  • Strong computer knowledge and skills
  • Attention to detail
  • Ability to Multi-task
  • Passion for learning new skills and ability to adjust to change

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Great Lakes Coffee Roasting Company
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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