File Custodian Specialist

Business Unit
United Shore


Calling all organizational types! United Shore is seeking candidates to take on an important role overseeing and maintaining our Final Docs file system. As a Document Custodian Specialist, you will be responsible for large-scale documentation efforts — coordinating the organization of 80,000+ files in the Final Docs file room. If you love handling paperwork and focusing on details, this position is an ideal fit for you.


  • Organizing files as necessary
  • Filing records in numerical order
  • Pulling mortgages for servicing sales
  • Placing mortgages in labeled folders
  • Locating and retrieving documents as needed
  • Conducting file room audits
  • Destroying records that are no longer needed
  • Maintaining a log of all outgoing files to ensure documents are returned
  • Handling miscellaneous tasks related to Final Docs


  • High school diploma or equivalent
  • Ability to work with minimal supervision
  • Great organizational skills
  • Ability to lift up to 50 lbs
  • Ability to stand/move around for a prolonged period of time
  • Basic computer skills
  • Excellent time management skills, as well as attention to detail
  • Ability to thrive in a team environment
  • Self-motivated with a strong work ethic
  • Comfortable in a fast-moving environment
  • Ability to multitask and adapt
  • Positive attitude and willingness to learn
  • Onsite, full-time attendance


United Shore is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. We’re a $100 billion and growing, family owned and operated company that still feels like family. Our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. And we believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals. 

Here are some of the reasons you’ll love working here:

  • Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus sports leagues
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
  • Free fruit, soft drinks and coffee
  • Convenience store featuring grab-and-go snacks
  • In-house Starbucks and indoor/outdoor café with Wi-Fi
  • Escape room designed for team-building activities
  • Indoor/outdoor putting greens


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or any other legally protected status.


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