Are you comfortable in a mentoring role? As a CX (Client Experience) Coach at United Wholesale Mortgage, your job is to connect with Account Executives, while providing valuable guidance and encouragement. A typical day may consist of scoring and coaching Account Executive calls, facilitating role-plays to advance team phone skills, and providing feedback to team members and their leaders. You’ll also work side-by-side with the Sales Training Team to assist with new content development, training preparations and scheduling. This role requires a hands-on approach, and all Call Score Specialists will be expected to understand our call standards and coaching style.
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.
It’s no wonder that of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
More reasons you’ll love working here include: