Default Specialist

Business Unit
United Wholesale Mortgage


The Default Specialist will be a key member of the UWM Servicing Oversight team whose focus is testing and analyzing default and non-performing loans.   As a Master Servicer, UWM ensures its sub-servicers are adhering to all guidelines by performing monthly tests for validation and remediation as necessary.  The Specialist will work closely with servicing leaders at UWM as well as the associated sub-servicers to ensure that all Federal, State, CFPB, and other guidelines are followed.   


  • Performing oversight tests on non-performing loans
  • Analyzing test results by identifying potential risk to the borrower and business
  • Identifying and reporting test findings for remediation
  • Helping Internal Departments with identifying the root cause of errors
  • Effectively communicating with a wide variety of internal parties to resolve test findings


  • 3 years of Default Servicing experience or equivalent knowledge
  • Strong knowledge of Federal and Agency Servicing guidelines and procedures for FHLMC, FNMA, and GNMA
  • Great analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Expert at MS Excel
  • Experience with MSP (Black Knight)
  • High School Diploma


  • Bachelor's degree
  • Familiar with IAssit, FHA Connection, Valeri, and Docutech
  • Knowledge of servicing transfers with loans in default and loss mitigation


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Great Lakes Coffee Roasting Company
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.

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