Business Analyst I

Business Unit
United Wholesale Mortgage


Do you work well with others? Do you feel the need for speed? As a Business Analyst at UWM, you will work alongside the application development team, interact with stakeholders and contribute on technology projects that benefit all areas of the company.  We seek positive, assertive and knowledgeable team players that are ready to succeed in a fast-paced environment.


  • Provide first point of contact resolution for requests or technical changes
  • Ensuring business needs are satisfied within a given technical solution
  • Creating diagrams and models to provide additional clarity
  • Work closely with other members of Information Technology Department to assist with project implementations and other tasks as requested
  • Gather requirements and provide testing support
  • Assist with defect and project management
  • Suggest new processes that will help streamline development
  • Document reoccurring processes
  • Communicate complex technical issues and solutions in a clear, simple and understandable way



  • 2+ Years of experience in Information Technology incident management, requirements gathering and creating documentation
  • Experience in effectively communicating with all levels of internal leadership
  • Ability to work collaboratively on a team in a fast paced environment
  • Effective communication both verbally and non-verbally and strong technical skills
  • Ability to manage tasks and deliverables effectively
  • Work with a diverse group of stakeholders including executives, leaders, direct reports, and subject matter experts
  • Experience with a Software Development Life-cycle
  • Ability to multitask and adapt
  • BS or BA degree in business, marketing, communications or computer science, or equivalent experience
  • On-site, full-time attendance



  • 3-5 Years Support, Product and/or Project Management experience
  • Mortgage and/or Financial Services industry experience


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Great Lakes Coffee Roasting Company
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.

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