Business Unit
United Wholesale Mortgage


Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. Also responsible for gym upkeep.


  • Responsible for having coffee ready on each main kitchen by 8am daily and maintain coffee in all kitchens throughout the day.
  • Maintain kitchen stock (sugar/creamers/forks/spoons/knives/coffee/cups/towels/etc) on specified floors.
  • Keeping kitchen counters/coffee bars wiped down.
  • Notifying Leader of low inventory of kitchen/VIP room supplies for additional ordering.
  • Completing ServiceNow tickets that relate to coffee requests/setups when requests appear.
  • Keeping adequate stock of kitchen supplies under the counters in kitchens. (see bullet point #2)
  • Gym upkeep (washing/drying towels), folding towels, wiping down gym equipment 2x per week, and maintaining clean men/women locker rooms.
  • Maintaining VIP rooms cleanliness and stocking all items inside the room including fresh fruit on Monday mornings.
  • Keeping training rooms/ executive meetings coffee filled throughout the day if needed.

*These duties will be split amongst 3 team members. Each Concierge will maintain all kitchens/VIP room on the 1st, 2nd, and 3rd floor as well as the training rooms.

**If one of the Concierge team members are off work, the other has to take on the floors of the team member that is off.

*** Although it is 3 team members that will be on the Concierge team, both will have their OWN duties specific to the floor they are on.


  • You are open to learning – we are big on getting better and there’s always room for improvement
  • You wake up each day happy – and stay that way. Bad attitudes are not welcome here.
  • You thrive in a team environment. We’re one big family who has fun together and helps each other.
  • You’re a thumb pointer – you take accountability for your actions
  • You have a good work ethic
  • Some Custodian experience preferred
  • Availability for a 7 AM to 4 PM shift


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Great Lakes Coffee Roasting Company
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.

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