Business Analyst - Capital Markets

Business Unit
United Wholesale Mortgage


At UWM, Business Analysts focus on all stages of application development, support and evolution.  In this position, you will get to work specifically with the Capital Markets Team, along with our IT application support and data warehouse teams. 


  • Investigate and diagnose incidents to restore a failed IT service as quickly as possible (QRM Risk Model)
  • Become a subject matter expert in United Shore’s QRM application
  • Build knowledge of Capital Markets disciplines and technical assumptions
  • Develop relationships with team members in the business and on other technical teams
  • Create knowledge business documentation for troubleshooting
  • Respond to team support requests and assist fellow teammates in application enhancements and analysis
  • Balance multiple projects and incidents at the same time in a fast paced environment
  • Communicate complex technical issues and solutions in a clear, simple and understandable way
  • Collaborate with multiple stakeholders on the best solution for the team
  • Create workflow scripts that can be executed by others
  • Perform testing and defect management
  • Facilitate information gathering sessions
  • Ensure business needs are satisfied within a given technical solution
  • Build adhoc analysis and reporting as requested


  • Computer-related degree or equivalent
  • 2+ years of business analysis and financial services experience preferred
  • Ability to manage tasks and deliverables effectively
  • Ability to work collaboratively on a team in a fast paced environment
  • Self-motivated with a strong work ethic
  • Positive attitude and willingness to learn
  • Onsite, full-time attendance


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Great Lakes Coffee Roasting Company
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.

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