Administrative Assistant - Underwriting Leadership

Business Unit
United Wholesale Mortgage


Administrative Assistant will provide general administrative support to Underwriting leadership.  This may include typing, filing, scheduling, coordination of meetings and conferences, obtaining supplies, coordinating direct mailing and working on special projects.


  • Daily reporting to Underwriting Leadership on production requirements/stats
  • Communicating team performance levels to Leadership
  • Preparing slides for semi-monthly meetings
  • Coordinating activities, contests, outings for the Underwriting floor and various Fun & Friendship events for our team members
  • Organizing monthly team late night (ordering food, gathering prizes, coordinating other fun events throughout the day)
  • Working with the teams to distribute new Account Executives assignments to our individual Underwriting “pods”
  • Assigning new underwriting team members to “pods” based on production balancing
  • Managing seating chart for entire team including coordinating moves
  • Managing email distribution lists
  • Maintaining Underwriting team roster
  • Completing expense reports
  • May deal with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.
  • Acting as project coordinator for special projects, at the request of the manager, which may include: planning and coordinating multiple presentations, disseminating information coordinating mailings, creating written material
  • Responsibilities include answering multiple phone lines.
  • Handles confidential and non-routine information and explains policies when necessary
  • Performs secretarial and record keeping duties with various degrees of complexity
  • Schedules and organize complex activities such as meetings, travel, conferences and department activities for all members of the department
  • Types and designs general correspondences, memos charts, tables, graphs, business plans, etc.


  • Communicates effectively both verbally and non-verbally
  • Strong MS Office; working knowledge of excel spreadsheets; experience in using various office-related tools
  • Excellent organization and client service skills
  • Service Orientation – Actively looking for ways to assist others
  • High School Diploma
  • Onsite attendance required for this role



  • Mortgage and/or Financial Service industry experience


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Great Lakes Coffee Roasting Company
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.

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