Team Relations Specialist

Business Unit
United Wholesale Mortgage


The Team Relations Specialist partners with designated business units to provide support in all instances pertaining to the growth and performance of team members. The Team Relations Specialist will utilize sound judgment to provide solutions, mediation, promote relationship building, and positive experiences for all team members. The ideal candidate is highly emotional intelligent, solution-oriented, passionate about people, and excellent at communicating with all teams in the company.


  • Conducting New Hire Check-ins, Anniversary Check-Ins, and Exit Interviews
  • Addressing all team member related concerns, fielding questions, and providing guidance through Quick Chats
  • Coordinating “Leaders & Lattes” meetings with all new leaders
  • Partnering with our Leadership Development team and Leaders in real scenarios to assist in navigating difficult situations
  • Supporting leadership in team member separations/resignations
  • Processing and submitting all team member changes in UltiPro for leadership approval
  • Partnering with the Talent team in the Internal Transfer Process by reviewing pay, PTO balances, Leader Endorsements, and YourTimes.
  • Being a resource/mentor to the Team Relations Coordinators
  • Discussing coaching alerts with Leaders and creating action plans
  • Organizing monthly leader meetings and creating action items with designated team’s leadership


  • 6+ months experience as a Team Relations Coordinator or equivalent experience/training
  • Recognized as a relationship builder
  • Solution-focused
  • Comprehensive HRIS experience
  • Proven ability to withhold confidential information
  • Demonstrated ability to identify needs of the team/company and provide recommendations of improvement
  • High School Diploma
  • Onsite attendance is required


Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.


It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.


From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.


More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Great Lakes Coffee Roasting Company
  • Indoor/outdoor café with Wi-Fi


All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.

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