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Use your problem-solving skills and our guidelines to determine if a company is able to become and/or receive additional approvals with us as a client. Daily interactions with a mix of internal and external clients. Looking for a team player with strong work ethic, positive attitude, coach-able, sense of urgency in tasks, attention to detail, adapts well to changes, organized, someone that is driven and takes ownership and pride in their work.
Our Entry Client Solutions Specialist uses their problem-solving skills with our guidelines to maintain our client records and assist our clients with updates. Their daily interactions are with a mix of internal and external clients. We are looking for a positive team player with a strong work ethic, positive attitude, coach-able, a high sense of urgency with tasks, great attention to detail, adapts well to change, excellent organization, and some who isn’t afraid to take ownership and shows pride in their work.
A lot can be gained from an engaging phone conversation. It can build relationships, answer important questions, and showcase an exceptional client experience. As a CX Scoring Specialist at United Wholesale Mortgage, you will be responsible for monitoring team member/client phone calls and providing written feedback. This practice ensures our team members continue learning, improving, and delivering an exceptional client experience.
UWM is seeking an experienced and dynamic Team Lead for Information Security (Administration). In this role, you will lead a team responsible for the administration of our information security systems and protocols, ensuring the highest level of protection for our organization's data and IT infrastructure. The ideal candidate will have strong technical expertise, proven leadership skills, and a comprehensive understanding of security best practices in these areas
As a member of Servicing QC on the Risk team, this team member performs reviews of performing and non-performing loans belonging to all investors. This team member will review loans for potential servicing defects and findings and help supply feedback to internal and external sources to diminish overall risk exposure for UWM.This role requires 100% onsite attendance in our Pontiac office.
As a member of Servicing QC on the Risk team, this team member performs reviews of performing and non-performing loans belonging to all investors. This team member will review loans for potential servicing defects and findings and help supply feedback to internal and external sources to diminish overall risk exposure for UWM.This role requires 100% onsite attendance in our Pontiac office.
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries.
Our Building Engineer will provide direct assistance to lead engineer along with other assistant building maintenance engineers in repair and maintenance of rooftop units, heat pumps, fire & jockey pumps, fire panel, on-site generators, electrical closets, and entire building envelope across our Corporate Campus. And must provide assistance to the entire United Services department, along with interior buildouts. Shifts available are 9am-6pm or 9pm-6am
Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. *This role requires 100% on-site attendance in Pontiac, MI*
Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As an Inbound Call Center Associate, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. This role requires 100% onsite attendance in our Pontiac office.
We’re looking for a strategic, detail-oriented Public Relations Strategist to help shape and protect our brand through thoughtful storytelling, strong media relationships and proactive communications. This role supports day-to-day PR execution while contributing to broader communications strategy across earned media, corporate messaging and brand reputation initiatives.You’ll collaborate closely with marketing, leadership, and external partners to ensure our voice is consistent, credible and impactful across all channels.If you’re a detail-oriented communicator and resilient self-starter with a talent for creating engaging narratives, this may be the perfect opportunity for you!
Join the Marketing team at UWM for an immersive summer internship program designed to provide students with hands-on experience in various aspects of marketing. This program offers an excellent opportunity to work on real projects and gain valuable insights into the marketing strategies of a leading mortgage lender. As a Videography Intern, you will be an integral part of our team that creates high-quality visual content to effectively communicate our brand message and enhance engagement with both internal and external audiences. You will work closely with experienced professionals, contributing to projects that showcase your creative skills and expand your professional portfolio. *PORTFOLIO REQUIRED*
Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
The Insurance Specialist is a member of the mortgage servicing escrow team and is responsible for managing and monitoring insurance requirements on mortgage loan accounts to ensure compliance with investor, insurer, and regulatory guidelines. This includes tracking borrower-provided insurance policies, identifying coverage gaps, processing insurance documents, coordinating lender-placed insurance when necessary, and communicating effectively with borrowers, insurance agents, and internal departments.
We have an exciting opportunity for a Unified Communications Engineer to join our team of experts and be involved in the rare opportunity to implement a new datacenter supporting all of United Shore’s operations. You will ensure the stable operation of our enterprise Cisco Unified Communications systems using a Plan, Build, Operate model.
The Front-End Loss Mitigation Specialist plays a key role in the initial review of a loss mitigation application. This position is responsible for preparing loan for underwriting evaluation of temporary loss mitigation solutions, providing notification to the borrower of evaluation results, and documenting system of record. The specialist ensures compliance with investor, regulatory, and company guidelines while providing high-quality customer service.
The Loss Mitigation Processor plays a critical role in assisting borrowers who are experiencing financial hardship and at risk of defaulting on their mortgage loans. This position supports the Loss Mitigation department by processing documents, coordinating communications, tracking application statuses, and ensuring compliance with investor, regulatory, and internal servicing guidelines.