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United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW- This is an 8-hour shift, Monday – Friday- Requires 100% full-time, on-site attendance in Pontiac, MI
United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW- This is an 8-hour shift, Monday – Friday- Requires 100% full-time, on-site attendance in Pontiac, MI
Wondering what kind of career awaits you at UWM? Our Operations team is a great fit for self-motivated individuals who are comfortable in a fast-paced environment. It’s comprised of four teams: Lending Support, Client Experience, Closing and Post Closing. Each team is diverse, exciting and allows an enthusiastic candidate the chance to experience different aspects of the loan process. But that’s not all: Our ideal team member would also take elite client service seriously and tackle every day with multitasking vengeance, while also hitting daily production goals with accuracy and a high level of quality. If you’re not sure where your skills and experience can lead you, leave it to our UWM recruiters who are dedicated to pointing new team members toward a career they’ll love. This...
The Team Leader of CX (Client Experience) will be responsible for leading a team of CX Quality Scorers. The TL should have a background in speech analytics, coaching and call auditing. The TL will be responsible for identifying opportunities for teams across the company, and ensure the CX Scoring Team is providing trending data to the CX Coaches and Coaching TL.
Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today
The Team Leader of CX (Client Experience) will be responsible for leading a team of CX Quality Scorers. The TL should have a background in speech analytics, coaching and call auditing. The TL will be responsible for identifying opportunities for teams across the company, and ensure the CX Scoring Team is providing trending data to the CX Coaches and Coaching TL.
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today
Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today
Are you looking for a step up in responsibility? Are you looking to have more control over your daily schedule? This position is primarily responsible for owning our pipeline of Non-Agency loans and secondarily responsible for the pipeline of mortgage insurance loans. The Entry Level Capital Markets Pipeline Specialist is actively involved in ensuring our pipeline of Non-Agency closed loans is delivered and sold to the investor. In addition, this role is responsible in making sure all our loans with mortgage insurance are committed with the MI providers at the correct rate and coverage levels.
Are you looking for a step up in responsibility? Are you looking to have more control over your daily schedule? This position is primarily responsible for owning our pipeline of Non-Agency loans and secondarily responsible for the pipeline of mortgage insurance loans. The Pipeline Specialist is actively involved in ensuring our pipeline of Non-Agency closed loans is delivered and sold to the investor. In addition, this role is responsible in making sure all our loans with mortgage insurance are committed with the MI providers at the correct rate and coverage levels.