UWM is looking for self-starters for our Mortgage Operations teams! You’ll help make sure loan documents are handled quickly, correctly and on time. What You Should Know: - 8-hour shift, Monday – Friday - Requires 100% full-time, on-site attendance in Pontiac, MI - $500 sign-on bonus*
UWM is looking for self-starters for our Mortgage Operations teams! You’ll help make sure loan documents are handled quickly, correctly and on time. What You Should Know: - 8-hour shift, Monday – Friday - Requires 100% full-time, on-site attendance in Pontiac, MI - $500 sign-on bonus*
A lot can be gained from an engaging phone conversation. It can build relationships, answer stirring questions and showcase exceptional client experience. As a CX Scoring Specialist at United Wholesale Mortgage, you will be responsible for monitoring team member/client phone calls, and providing written feedback. This practice ensures our team members continue learning, improving and providing an exceptional client experience.
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
The Lock Desk Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients.