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Wondering what kind of career awaits you at UWM? Our Operations team is a great fit for self-motivated individuals who are comfortable in a fast-paced environment. It’s comprised of four teams: Lending Support, Client Experience, Closing and Post Closing. Each team is diverse, exciting and allows an enthusiastic candidate the chance to experience different aspects of the loan process. But that’s not all: Our ideal team member would also take elite client service seriously and tackle every day with multitasking vengeance, while also hitting daily production goals with accuracy and a high level of quality. If you’re not sure where your skills and experience can lead you, leave it to our UWM recruiters who are dedicated to pointing new team members toward a career they’ll love. This full-time position requires a 40-hour workweek yet offers the potential for overtime. So take it all in, because in this role, there’s a big potential for growth. Plus, if you join one of our Mortgage Operations teams, you’ll get a $500 new-hire bonus after 30 days of continuous employment. *
UWM is looking for self-starters for our Mortgage Operations teams! You’ll help make sure loan documents are handled quickly, correctly and on time. What You Should Know: - 8-hour shift, Monday – Friday - Requires 100% full-time, on-site attendance in Pontiac, MI - $500 sign-on bonus*
UWM is looking for self-starters for our Mortgage Operations teams! You’ll help make sure loan documents are handled quickly, correctly and on time. What You Should Know: - 8-hour shift, Monday – Friday - Requires 100% full-time, on-site attendance in Pontiac, MI - $500 sign-on bonus*
A lot can be gained from an engaging phone conversation. It can build relationships, answer stirring questions and showcase exceptional client experience. As a CX Scoring Specialist at United Wholesale Mortgage, you will be responsible for monitoring team member/client phone calls, and providing written feedback. This practice ensures our team members continue learning, improving and providing an exceptional client experience.
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
The CX Content Developer is responsible for creating, editing and managing various types of training content and partnering with all teams to provide necessary training and materials. We need a rock star candidate who can dig deep with business leaders to determine training needs then create a plan to accomplish those training needs. The CX Content Developer will be expected to create and maintain training material and process documentation as well as facilitate trainings. The individual we’re looking for should communicate at a very high level and possess advanced writing and computer skills.
The Lock Desk Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients.
The Secondary Marketing Analyst will be required to cover a broad area of responsibilities within Secondary Marketing, which may include best execution, pooling, model maintenance, and reporting and analysis. Expected to perform multiple functions across the Secondary Marketing area, inclusive of routine operational work, report building, and pooling and delivery support, with direct supervision.
