Position focuses on project managment and leading internal resources along with third parties and vendors.  Utilizing strong organizational and communication skills to communicate with all parties involved to ensure the outcome of a successful project in a timely basis. 

Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. Also responsible for gym upkeep.

The Clean Team Leader will lead a team of 8-14 individuals responsible for building sanitation both inside and outside the facility. The Clean Team Lead focuses on keeping the entire building clean and sanitized, ordering company supplies, inventory management, and general facilities support. In this role, one must be able to multi-task effectively, communicate clearly, and have a high sense of urgency. This role will need to lead team members effectively, and must have a background in team building, and leadership. 

Wondering what kind of career awaits you at UWM? Our Operations team is a great fit for self-motivated individuals who are comfortable in a fast-paced environment. It’s comprised of four teams: Lending Support, Client Experience, Closing and Post Closing. Each team is diverse, exciting and allows an enthusiastic candidate the chance to experience different aspects of the loan process. But that’s not all: Our ideal team member would also take elite client service seriously and tackle every day with  multitasking vengeance, while also hitting daily production goals with accuracy and a high level of quality. If you’re not sure where your skills and experience can lead you, leave it to our UWM recruiters who are dedicated to pointing new team members toward a career they’ll love. This...

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW- This is an 8-hour shift, Monday – Friday- Requires 100% full-time, on-site attendance in Pontiac, MI

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW- This is an 8-hour shift, Monday – Friday- Requires 100% full-time, on-site attendance in Pontiac, MI

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW- This is an 8-hour shift, Monday – Friday- Requires 100% full-time, on-site attendance in Pontiac, MI

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW- This is an 8-hour shift, Monday – Friday- Requires 100% full-time, on-site attendance in Pontiac, MI

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW- This is an 8-hour shift, Monday – Friday- Requires 100% full-time, on-site attendance in Pontiac, MI

Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries

Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today

A lot can be gained from an engaging phone conversation. It can build relationships, answer stirring questions and showcase exceptional client experience. As a CX Scoring Specialist at United Wholesale Mortgage, you will be responsible for monitoring team member/client phone calls, and providing written feedback. This practice ensures our team members continue learning, improving and providing an exceptional client experience

This role works with Leaders, Coaches, and Call Scorers on the CX team to identify client experience trends to search for in our speech analytics software. The Speech Analytics Programmer will work to audit results then organize the data utilizing different visualization tools and then present these findings to leadership in a comprehensive manner.  The ideal candidate is a forward thinker with a strong client experience background, who is great at thinking outside the box and prioritizing many projects at once.

This role works with Leaders, Coaches, and Call Scorers on the CX team to identify client experience trends to search for in our speech analytics software. The Speech Analytics Programmer will work to audit results then organize the data utilizing different visualization tools and then present these findings to leadership in a comprehensive manner.  The ideal candidate is a forward thinker with a strong client experience background, who is great at thinking outside the box and prioritizing many projects at once.

The Client Experience Coordinator works within the Client Outreach team with responsibilities that include Magic Makers, Make It Right, Loan Officer Partner Points and feedback provides via Ushare and NPS.

Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries

Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries

Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today

The Entry Level Capital Markets Lock Desk role would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients.

The Solutions Analyst position is a dynamic role focused on supporting the development, implementation, and updates of the Uniform Loan Delivery Dataset (“ULDD”) requirements as mandated by our Agency partners. This role is integral to the loan pooling and sale process, ensuring that all updates and requirements are met with precision and efficiency. The Solutions Analyst will collaborate closely with IT, business teams, and Agency partners to maintain the integrity of the ULDD framework and support single loan escalation requests.