Job Listings

The Performance Coach will be working directly with Sales and Sales Leadership to influence and motivate Account Executives, Team Leaders and Division Leaders to earn business from our broker partners. 

This position is focused on capturing and analyzing data for the Client Experience team. Must be comfortable working with data + communicating and collaborating with leaders throughout the company with a high level of accountability.

Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today

This position is focused on capturing and analyzing data for the Client Experience team. Must be comfortable working with data + communicating and collaborating with leaders throughout the company with a high level of accountability.

Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries