The Head of Collections will lead and oversee all aspects of the collections department. This role requires a strategic leader with comprehensive industry knowledge and a proven track record in managing collections operations. The ideal candidate will have strong leadership skills, a customer-focused approach, and the ability to drive operational efficiency and compliance.This position requires 100% on-site attendance at our headquarters in Pontiac, MI. 

The Head of Cash will oversee all aspects of the cash management and servicing department. This role requires a strategic leader with extensive industry knowledge and a proven track record in managing cash operations within the mortgage servicing sector. The ideal candidate will have strong leadership skills, a detail-oriented approach, and the ability to drive operational efficiency and compliance.This position requires 100% on-site attendance at our headquarters in Pontiac, MI. 

The Assistant Vice President of Servicing - Escrow will oversee and manage the escrow administration functions within the mortgage servicing department. This role requires a detail-oriented leader with extensive industry knowledge and a proven track record in managing escrow operations. The ideal candidate will possess strong leadership skills, a customer-centric approach, and the ability to drive operational efficiency and compliance.This position requires 100% on-site attendance at our headquarters in Pontiac, MI. 

The Servicing Trainer will be responsible for designing, developing, and delivering comprehensive training programs for our mortgage loan servicing team. This role requires a knowledgeable and engaging trainer with a deep understanding of loan servicing processes and regulations. The ideal candidate will have excellent communication skills, a passion for teaching, and the ability to enhance the skills and knowledge of our servicing staff. This position requires 100% on-site attendance at our headquarters in Pontiac, MI. 

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients. This role requires 100% onsite attendance in our Pontiac office. The shift is 11am-8pm.