To be a leader in any industry, you need to have a well-trained team. At UWM, home to the #1 wholesale lender in the nation, and recognizes one of the top training teams in the nation is where a rockstar like you could come in. Our Support Training Team is responsible for all new hire onboarding. Our first week of new hire experience includes UWM's life of a loan training, team building activities, and soft skill courses to introduce you to our company culture. The Support Trainer needs to be passionate about the ins and outs of the mortgage industry and what sets us apart from our competition. You will ultimately be responsible for course designs, developing and facilitating trainings, while maintaining current materials for these courses. The perfect candidate will have a curiosity to identify additional needs and a strong ability to collaborate with all business units to improve our current trainings. 

Who trains the trainers? As a Training Coach at UWM, you do. Your primary responsibility will be to design and deliver training to the Trainers who train our team members (whew, say that fast three times!). You will provide one-on-one coaching, as well as training on instructional design methods, corporate materials and processes for business-specific training teams. You’ll also evaluate and report successes and opportunities for improvements to senior leadership. This role requires someone with a dynamic, take-charge personality and strong classroom presence — whether it’s instructor-led or computer-based training. Think you’ve got what it takes? Read on.

Our Training team is one of the fastest growing areas within UWM, which houses some of our most talented team members. The Support Training team supports over 7,000 team members and more than 20 distinct roles. Our Instructional Designer will partner with teams throughout the supported areas to provide necessary trainings or materials to team members. We need a rock star team member who can dig deep with business leaders to determine training needs then create a plan to accomplish those training needs. The Instructional Designer will be expected to create and maintain training material and process documentation, through the use of programs within the Microsoft suite such as Word, PowerPoint, and Excel. The designer we’re looking for should communicate at a high level and possess advanced writing and computer skills.  

The Corporate Recruiter is responsible for the full cycle of recruiting in-house including: job posting management on all websites we utilize, researching prospective candidates, sourcing candidates when necessary, conducting phone interviews, scheduling face to face interviews, scheduling leader face to face interviews, extending offers and declining unqualified candidates, and completing necessary paperwork and processes to on-board our new hires. The Corporate Recruiter pro-actively works with hiring leaders to tailor to their specific hiring needs, their teams specific culture and fit, follow up on new hires and stay in high communication regarding their success and performance in their roles, as well as anticipate future talent needs for each specific team and hiring leader.

The Talent Acquisition Specialist is responsible for the full cycle of recruiting in-house including: job posting management on all websites we utilize, researching prospective candidates, sourcing candidates when necessary, conducting phone interviews, scheduling face to face interviews, scheduling leader face to face interviews, extending offers and declining unqualified candidates, and completing necessary paperwork and processes to on-board our new hires. The Talent Acquisition Specialist pro-actively works with hiring leaders to tailor to their specific hiring needs, their teams specific culture and fit, follow up on new hires and stay in high communication regarding their success and performance in their roles, as well as anticipate future talent needs for each specific team and hiring leader.

Our Applicant Tracking System Administrator is primarily responsible for leading the implementation, ongoing support, data management, testing, report generation and overall management of UWM's Applicant Tracking System. They will be expected to identify areas of opportunity to improve existing processes, functionality and workflow, and maximize technological capabilities to reduce manual processes.

As a TMS Business Partner you will be focused on partnering with teams company-wide to provide automated and ad-hoc report requests. This reporting is generated based off data in UKG Pro, our HRIS system. On Data & Payroll, we are responsible for all information that is housed within UKG Pro and as a Business Partner, you will become a subject matter expert on the UKG Pro system as well as our Workforce Dimensions time management system. Within this role, you will be communicating solutions to team members on questions they have with company policy; especially concerning PTO, payroll, taxes, pay statements, etc. In addition, we also focus on company-wide initiatives, this includes the UWM Company Survey, 10 Days to Live a Dream, and assisting our payroll team with follow-up on open timecards and timecard auditing.

The Leadership Development Team Coordinator & Instructional Designer support the daily operations of the team, researches and produces offering content, and reports to the Leadership Coach.

The Servicing Quality Control Auditor lll will perform audits, review audit results on loans being currently serviced/sold by UWM.  This includes an analysis of loan boarding, payments, Performing Loan requirements and Non-performing loan requirements. These requirements include but are not limited to Servicing Investor guidelines (FNMA.FHLMC, FHA etc.), Federal and State regulations. Review and validate defect notifications received from internal and external sources to diminish exposure to repurchase risk. 

The Default Specialist will be a key member of the UWM Servicing Oversight team whose focus is testing and analyzing default and non-performing loans.   As a Master Servicer, UWM ensures its sub-servicers are adhering to all guidelines by performing monthly tests for validation and remediation as necessary.  The Specialist will work closely with servicing leaders at UWM as well as the associated sub-servicers to ensure that all Federal, State, CFPB, and other guidelines are followed.  

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Handing all incoming and assisting with outgoing mail and packages.  Deliver of packages to team members through out the building.  Gathering mail data and tracking packages.

The Day Porter is responsible for maintaining the facility and the surrounding grounds including but not limited to entryways, stairwells, restrooms, kitchens, and lobby areas.

The Building Support Specialist is responsible for building maintenance both inside and outside the facility. In this role, one must be able to provide elite client service and have a strong sense of urgency.

The Day Porter is responsible for maintaining the facility and the surrounding grounds including but not limited to entryways, stairwells, restrooms, kitchens, and lobby areas.

The Assistant Building Engineer is a jack-of-all-trades when it comes to the maintenance and repair of our state-of-the-art corporate campus. We are looking for someone with 1-3 years of facilities or commercial construction experience that is eager to learn and likes to get the job done right! Your knowledge and skills will be tested and developed working on carpentry, electrical, mechanical, plumbing, and HVAC projects across over 3 Million square feet of commercial office space.

The Junior Commercial Facilities Technician is a jack-of-all-trades when it comes to the maintenance and repair of our state-of-the-art corporate campus. We are looking for someone with 1-3 years of facilities or commercial construction experience that is eager to learn and likes to get the job done right! Your knowledge and skills will be tested and developed working on carpentry, electrical, mechanical, plumbing, and HVAC projects across over 3 Million square feet of commercial office space.

Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. Also responsible for gym upkeep.

Janitors are responsible for maintaining the facility and the surrounding grounds including but not limited to entryways, stairwells, restrooms, kitchens, and lobby areas.

Want to know what it’s like to have a career before you actually start your career? UWM’s Summer Internship program offers you valuable experience that’s hard to find anywhere else. Here, you’ll play an important role on a team that complements your skill set and career interests. But we’ve also got your curiosity covered. Because in addition to your own role, you can shadow other team members and leaders so you can explore careers across the company. We will provide you with numerous opportunities to build lasting relationships with mentors — people who will help you squeeze all you can out of this experience while providing valuable advice and support along the way. All while earning a paycheck and learning from the best. Take part in an internship program designed to give you a running start. Not one that has you running errands.