Comprised of Closing, Lending Support, Post-Closing and Client Experience, our Operations team is one of the fastest growing areas within UWM. Operations is home to over 1,000 team members, and more than 20 distinct roles. Our Instructional Designer will partner with all teams throughout Operations to deliver the training materials our team members need. We need a rock star team member who will work closely with other members of the Training team and leaders throughout Operations to develop training materials and Academy content. 

Our Training team is one of the fastest growing areas within United Shore, which houses some of our most talented team members. The Support Training team supports over 7,000 team members and more than 20 distinct roles. Our Instructional Designer will partner with teams throughout the supported areas to provide necessary trainings or materials to team members. We need a rock star team member who can dig deep with business leaders to determine training needs then create a plan to accomplish those training needs. The Instructional Designer will be expected to create and maintain training material and process documentation, through the use of programs within the Microsoft suite such as Word, PowerPoint, and Excel. The designer we’re looking for should communicate at a high level and possess advanced writing and computer skills.  

To be a leader in any industry, you need to have a well-trained team. At UWM, home to the #1 wholesale lender in the nation, UWM, that’s where you come in. You’ll be part of the Support Training Team that’s responsible for team member onboarding, such as life of a loan training, team building activities, and soft skill courses. We’re looking for a trainer who is passionate about the ins and outs of the mortgage industry, UWM’s role in the lending process, our organization and what sets us apart from our competition. You’ll be ultimately responsible for the course’s design, development and facilitation and also the maintenance of all materials for the course. The main focus for this role will be in facilitating trainings for the areas of the organization we support as well as identifying additional needs and working closely with those areas of the business.

Welcome to big goals, big ambition, and big adventure. Welcome to UWM’s Business Innovation Group (BIG), a 12-month immersion program that exposes participants to numerous teams within the mortgage loan process — from Sales, Risk Management and Underwriting to Client Service, Operations, IT, and more.    Our BIG program is a journey and along the way, you will learn a lot more than the simple functions of each business unit — you learn which role or roles inspire you the most and how each one plays a vital role in our company’s success.   Your browser does not support the video tag.

Want to know what it’s like to have a career before you actually start your career? UWM’s Summer Internship program offers you valuable experience that’s hard to find anywhere else. Here, you’ll play an important role on a team that complements your skill set and career interests. But we’ve also got your curiosity covered. Because in addition to your own role, you can shadow other team members and leaders so you can explore careers across the company. We will provide you with numerous opportunities to build lasting relationships with mentors — people who will help you squeeze all you can out of this experience while providing valuable advice and support along the way. All while earning a paycheck and learning from the best. Take part in an internship program designed to give you a running start. Not one that has you running errands.

The Corporate Recruiter is responsible for the full cycle of recruiting in-house including: job posting management on all websites we utilize, researching prospective candidates, sourcing candidates when necessary, conducting phone interviews, scheduling face to face interviews, scheduling leader face to face interviews, extending offers and declining unqualified candidates, and completing necessary paperwork and processes to on-board our new hires. The Corporate Recruiter pro-actively works with hiring leaders to tailor to their specific hiring needs, their teams specific culture and fit, follow up on new hires and stay in high communication regarding their success and performance in their roles, as well as anticipate future talent needs for each specific team and hiring leader.

The Talent Acquisition Specialist is responsible for the full cycle of recruiting in-house including: job posting management on all websites we utilize, researching prospective candidates, sourcing candidates when necessary, conducting phone interviews, scheduling face to face interviews, scheduling leader face to face interviews, extending offers and declining unqualified candidates, and completing necessary paperwork and processes to on-board our new hires. The Talent Acquisition Specialist pro-actively works with hiring leaders to tailor to their specific hiring needs, their teams specific culture and fit, follow up on new hires and stay in high communication regarding their success and performance in their roles, as well as anticipate future talent needs for each specific team and hiring leader.

This entry-level position is responsible for performing a wide variety of Benefit related functions, including assistance to the benefits team for a variety of special projects.  Also included is the performance of Wellness related initiatives. 

We’re a cool, fast-growing company looking to add to our talent team. We prefer to think outside the box. You will play a dynamic role in our overall Team Member Services team (we prefer "TMS" to the outdated term "Human Resources"). This includes being a member of a critical team that provides a red carpet experience for all of our clients - both internally and externally.  Our Associate Talent Acquisition Specialists are typically the first point of contact with our applicants. You will be conducting phone screens with a detailed line of questions and partnering with our Talent Acquisition Specialists to determine the best possible fit for our applicants.

The Servicing Quality Control Auditor lll will perform audits, review audit results on loans being currently serviced/sold by United Shore.  This includes an analysis of loan boarding, payments, Performing Loan requirements and Non-performing loan requirements. These requirements include but are not limited to Servicing Investor guidelines (FNMA.FHLMC, FHA etc.), Federal and State regulations. Review and validate defect notifications received from internal and external sources to diminish exposure to repurchase risk. 

The Servicing Solutions Analyst will be working closely with all Servicing Leaders and multiple IT teams as a Subject Matter Expert for Servicing to provide feedback and request support for application and client needs, as well as any other technology analytics requested for the success of the Team. 

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

The Default Specialist will be a key member of the UWM Servicing Oversight team whose focus is testing and analyzing default and non-performing loans.   As a Master Servicer, UWM ensures its sub-servicers are adhering to all guidelines by performing monthly tests for validation and remediation as necessary.  The Specialist will work closely with servicing leaders at UWM as well as the associated sub-servicers to ensure that all Federal, State, CFPB, and other guidelines are followed.  

The Team Leader of Servicing Client Care will be responsible for processing and facilitating all functions of the team, including but not limited to maintaining reports, coaching, tracking and providing detailed communication along the way to leadership.

The Day Porter is responsible for maintaining the facility and the surrounding grounds including but not limited to entryways, stairwells, restrooms, kitchens, and lobby areas.

The primary responsibility of a Facility Project Coordinator is to keep the project and all related processes running smoothly. Project teams often require coordination of activities, resources, equipment, and information. Document the needs and decisions that the project team has or makes and ensure that they are followed through.

Want to know what it’s like to have a career before you actually start your career? UWM’s Summer Internship program offers you valuable experience that’s hard to find anywhere else. Here, you’ll play an important role on a team that complements your skill set and career interests. But we’ve also got your curiosity covered. Because in addition to your own role, you can shadow other team members and leaders so you can explore careers across the company. We will provide you with numerous opportunities to build lasting relationships with mentors — people who will help you squeeze all you can out of this experience while providing valuable advice and support along the way. All while earning a paycheck and learning from the best. Take part in an internship program designed to give you a running start. Not one that has you running errands.

At United Wholesale Mortgage, success has no limit — especially among our Account Executives. This hardworking team is one of the biggest forces behind our business’s achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level — and you can be part of it all. If you’re ready to bring your A game, we’ll cover the training, tools and resources you need to get started.   All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you’re off — building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too.        

At United Wholesale Mortgage, success has no limit — especially among our Account Executives. This hardworking team is one of the biggest forces behind our business’s achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level — and you can be part of it all. If you’re ready to bring your A game, we’ll cover the training, tools and resources you need to get started.   All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you’re off — building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too.  

At United Wholesale Mortgage, success has no limit — especially among our Account Executives. This hardworking team is one of the biggest forces behind our business’s achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level — and you can be part of it all. If you’re ready to bring your A game, we’ll cover the training, tools and resources you need to get started.   All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you’re off — building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too.