Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
2 months ago(5/20/2026 1:27 PM)
Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you’ll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
2 months ago(5/20/2026 11:17 AM)
Mentoring can be a truly rewarding experience, especially when it makes a difference in someone’s life and career. If you enjoy leading people toward success — and you relish the art of conversation — you’d make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000-square-foot campus, you’ll meet with team members to coach them on UWM’s best practices for processes, guidelines, and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences — apply today.
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
2 months ago(5/13/2026 11:20 AM)
The Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankruptcy or ForeclosureThis role focuses on advocacy, engagement, resolution, and retention while ensuring compliance with all regulatory and investor requirements. Customer Advocates work with loans at any stage of delinquency, proactively engaging customers to understand their situation, provide solutions, and help bring accounts current whenever possible. The goal is to prevent escalation through timely, empathetic, and effective intervention.This role requires 100% onsite attendance in our Pontiac office. The shifts are 10am-7pm or 11am-8pm Monday-Friday.
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
2 months ago(5/13/2026 11:20 AM)
The Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankruptcy or ForeclosureThis role focuses on advocacy, engagement, resolution, and retention while ensuring compliance with all regulatory and investor requirements. Customer Advocates work with loans at any stage of delinquency, proactively engaging customers to understand their situation, provide solutions, and help bring accounts current whenever possible. The goal is to prevent escalation through timely, empathetic, and effective intervention.This role requires 100% onsite attendance in our Pontiac office.
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
3 months ago(5/5/2026 2:43 PM)
UWM’s exclusive Rotational Program provides broad exposure across multiple teams within UWM. While open to all applicants, the rotational nature of this program is designed for both professionals with experience seeking new opportunities and early career professionals with proven leadership skills and an innovative mindset. After 12 months of rotational immersion throughout UWM, the team member will be placed in a meaningful role, in which their yearlong journey of education, relationship building, and teamwork will amplify their ability to support our clients and team members. This role requires 100% onsite attendance in our Pontiac office. Start date of program will be October 5th or October 12th .
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
3 months ago(5/4/2026 2:23 PM)
Role: Entry Level - Operations SpecialistLOCATION: On-site in Pontiac, MISCHEDULE: Full-time, Monday–Friday, 8-hour shift This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. WHAT’S IN IT FOR YOU?- Opportunities for career growth and development with free...
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
3 months ago(5/4/2026 2:23 PM)
Role: Entry Level - Operations SpecialistLOCATION: On-site in Pontiac, MISCHEDULE: Full-time, Monday–Friday, 8-hour shift This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. WHAT’S IN IT FOR YOU?- Opportunities for career growth and development with free...
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
3 months ago(5/4/2026 2:23 PM)
Role: Entry Level - Operations SpecialistLOCATION: On-site in Pontiac, MISCHEDULE: Full-time, Monday–Friday, 8-hour shift This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. WHAT’S IN IT FOR YOU?- Opportunities for career growth and development with free...
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
3 months ago(5/4/2026 2:23 PM)
Role: Entry Level - Operations SpecialistLOCATION: On-site in Pontiac, MISCHEDULE: Full-time, Monday–Friday, 8-hour shift This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. WHAT’S IN IT FOR YOU?- Opportunities for career growth and development with free training,...
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
3 months ago(5/4/2026 2:22 PM)
Role: Entry Level - Operations SpecialistLOCATION: On-site in Pontiac, MISCHEDULE: Full-time, Monday–Friday, 8-hour shift This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. WHAT’S IN IT FOR YOU?- Opportunities for career growth and development with free...
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
3 months ago(5/4/2026 2:22 PM)
Role: Entry Level - Operations SpecialistLOCATION: On-site in Pontiac, MISCHEDULE: Full-time, Monday–Friday, 8-hour shift This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists. WHAT’S IN IT FOR YOU?- Opportunities for career growth and development with free...
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
4 months ago(4/7/2026 9:35 AM)
Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
4 months ago(3/17/2026 9:50 AM)
The Maintenance Technician will be responsible for collaborating with a team or working individually on the maintenance and repair of our state-of-the-art corporate campus. We are looking for someone with 1-3 years of facilities or commercial construction experience that is eager to learn and likes to get the job done right! Your knowledge and skills will be leveraged and developed working on carpentry, plumbing, painting, and mechanical work across over 2 million square feet of commercial office space.
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
5 months ago(2/26/2026 7:33 AM)
The Building Support Specialist is responsible for all campus needs. In this role, one must be able to provide elite client service and have a strong sense of urgency.This role requires 100% onsite attendance in our Pontiac office. Shifts available: 7am-4pm, 11am-8pm, 1pm-10pm
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
11 months ago(8/21/2025 9:02 AM)
United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re dedicated to our team members' continued growth and success. Join a company that invests in you! COMPENSATION- $45,000 starting salary- Bonus opportunities MUST-KNOWS - This is an 8-hour shift, Monday–Friday - This position requires full-time, on-site attendance in Pontiac, MI- This role does not provide immigration sponsorship. Candidates must be legally authorized to work in the US without requiring sponsorship now or in the future
Business Unit
United Wholesale Mortgage
Job Post Information* : Posted Date
1 year ago(7/2/2025 2:41 PM)
At United Wholesale Mortgage, success has no limit — especially among our Account Executives. This hardworking team is one of the biggest forces behind our business’s achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level — and you can be part of it all. If you’re ready to bring your “A” game, we’ll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you’re off — building relationships with your brokers, coaching them, and most importantly, helping them...